Shipping Policy

Thank you for shopping at Kestyez Boutique. We are committed to delivering your orders accurately, in good condition, and on time. This Shipping Policy outlines how we handle shipping for orders placed on our website, www.kestyezboutique.com (the “Site”).

1. Order Processing
We strive to process orders within 7 business days after receiving them. You will receive a confirmation email with tracking information once your order ships.

2. Shipping Destinations
We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods and Costs
Shipping costs will be calculated and displayed at checkout based on the weight of the items and the destination. We offer the following shipping methods:

• • Standard Shipping: Estimated delivery within 5-7 business days.

• • Expedited Shipping: Estimated delivery within 2-3 business days.

• • Overnight Shipping: Estimated delivery by the next business day.

Please note that the delivery times are estimates and may vary depending on factors outside our control, such as carrier delays, weather conditions, and holidays.

3. Order Processing Time
Orders are processed and shipped within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

4. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. If an item in your order has shipping restrictions, you will be notified during the checkout process.

5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website using the provided tracking number. If you do not receive a shipping confirmation email, please check your spam or junk folder or contact us at Kestyezboutique@gmail.com.

6. Delivery Issues
If your order does not arrive within the estimated delivery time, please contact us at Kestyezboutique@gmail.com. We will work with the carrier to resolve any delivery issues. Please note that we are not responsible for delays caused by the carrier or other circumstances beyond our control.

7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at Kestyezboutique@gmail.com. Provide your order number and any relevant information. We will initiate a claim with the carrier and work to resolve the issue as quickly as possible. For damaged items, please retain the original packaging and damaged merchandise for inspection by the carrier.

8. Incorrect Shipping Information
Please ensure that all shipping information is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided an incorrect shipping address, please contact us immediately at Kestyezboutique@gmail.com. While we cannot guarantee that we will be able to change the address, we will do our best to assist you.